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LANDLORD SEMINARS:

Please join us for one of our free monthly landlord information sessions from 2-3 P.M. on July 14th, August 11th, or September 8th at the Housing Authority of the City of Austin's Central Office located at 1124 S. IH-35. Explore the advantages of participating in the Housing Choice Voucher (HCV) Program:


  • Free advertising of your available properties
  • Free annual inspections
  • Guaranteed rent
  • Use your own lease
  • Make a difference in your community
  •  

    RSVP to Evelyn Holman, Landlord Outreach Specialist, at (512) 767-7663 or evelynh@hacanet.org.


    Welcome to the Housing Authority of the City of Austin (HACA) Partner Portal.  The Partner Portal is a secure, web-based tool where property owners and managers can access information relating to properties currently under contract with HACA. 

    As a registered user, owners can access Housing Assistance Payment (HAP) details, check HQS inspection results, review rental payment holds and abatements, and view the status of tenant re-examinations and rent change notifications. 
    Partner Portal also contains quick links to various forms, publications, and program announcements.

    Partner Portal is available 24/7 and is updated nightly by 8 P.M. to ensure current information is displayed.  For additional assistance, see the Partner Portal FAQ link at the top of the screen or contact Evelyn Holman at evelynh@hacanet.org or 512-767-7663.

     


    ONLINE RENT CHANGE REQUEST

    If you would like to request a rent increase please email the Inspections Department at rentrequest@hacanet.org. Manuel Serrato,Inspection Manager, will process your request and may be contacted at 512-767-7661

    TERMS OF SERVICE

    Use of the HACA Partner Portal requires you to be an existing and current owner/landlord of a property with HACA’s Housing Choice Voucher (HCV) Program. To obtain access you must create an account, select a password and username, and provide registration information.

    The registration information you provide must be accurate, complete, and current at all times. Failure to do this constitutes a breach of the Terms of Use, which may result in termination of your partner portal account.

    Data available through the HACA Partner Portal includes confidential and private information available to you as a qualified registrant of a property with HACA’s HCV Program. Your password and username must be maintained as confidential. Any personal information on a tenant obtained from the HACA Partner Portal must be maintained as confidential information, with adequate security measures in place to ensure the data is not disclosed to parties other than authorized persons with a valid business interest in the data. You are responsible to inform any agent or other individual whom you authorize to use the HACA Partner Portal on your behalf of the confidentiality requirements regarding access, maintenance and use of the data. You remain responsible for any misuse of the site or data obtained there from by that individual.