NEW LANDLORD PORTAL LAUNCH DELAYED
The Housing Authority of the City of Austin’s Landlord Portal launch date has been delayed. Please continue using your existing portal account.
We will provide an updated launch date and other news as soon as possible. In the meantime, you are welcome to visit our new Landlord Portal FAQ at this link.
Thank you for your loyalty and for providing homes to families and individuals in need of affordable housing!
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NEW LANDLORD PORTAL COMING SOON
The Housing Authority of the City of Austin is happy to announce that we are upgrading our Landlord Portal for a better user experience!
Your existing portal account will no longer be accessible when the new portal goes live. The estimated launch date of the new portal is July 22, 2024.
We will provide updates each month on this message board and email you with the next steps to sign up for the new landlord portal. All your historical data will be in the new portal.
Thank you for your loyalty and for providing homes to families and individuals in need of affordable housing!
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Welcome to the Housing Authority of the City of Austin (HACA)Partner Portal!
The Partner Portal is a secure, web-based tool where property owners and managers can access information relating to properties currently under contract with HACA.
As a registered user, you can access Housing Assistance Payment (HAP) details, check HQS inspection results, review rental payment holds and abatements, and view the status of tenant re-examinations and rent change notifications. Partner Portal also contains quick links to various forms, publications, and program announcements.
Partner Portal is available 24/7 and is updated nightly by 8 P.M. to ensure current information is displayed. For additional assistance, see the Partner Portal FAQ link at the top of the screen or contact us at landlord@hacanet.org.
HOW TO REQUEST RENT CHANGES
All requests for rent changes can be submitted online by visiting the web page below. Please complete the web fillable form per client and email additional documentation (if any) as detailed on the page to help expedite your request.
Please visit our rent request page > https://www.hacanet.org/landlords/rent-requests/
The Inspection Coordinator, James Gonzales, will process your request and may be contacted directly at 512-767-7626 or jamesg@hacanet.org.
- 6-1-2019
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Attention New, Current and Potential Landlords!
Want to learn more about the HACA voucher program?
Please join us for one of our free, quarterly, Landlord Orientation sessions. Our next session is TBD at the Housing Authority of the City of Austin's Central Office, located at 1124 S. IH-35. Discover the advantages of participating in the Housing Choice Voucher (HCV) Program:
Free advertising of your available properties
Free annual inspections
Guaranteed rent
Use your own lease
Make a difference in your community
Please RSVP to landlord@hacanet.org.
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